Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

📦 Q1. What are the delivery charges for orders from the Online Shop?

We offer free delivery on orders above ₹299. For orders below ₹299, a nominal shipping charge of ₹40 may apply depending on your location.

💳 Q2. Which payment methods are accepted in the Online Shop?

We accept the following payment methods:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Bank Transfer (NEFT/IMPS)

  • Cash on Delivery (COD – available for select locations)

  • Wallets and QR code payments

🚚 Q3. How long will delivery take?

A:
Delivery usually takes 3–7 working days depending on your city/town.
You’ll receive tracking details via WhatsApp or SMS once your order is dispatched.

🧾 Q6. Do I receive an invoice for my order?

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🔐 Q4. How secure is shopping in the Online Shop? Is my data protected?

A:
Yes, your data is 100% secure. We follow strict privacy practices and do not share your personal information with any third party. Payments are processed via secure UPI gateways and encrypted channels.

📦 Q5. What exactly happens after ordering?

A:
Yes, every order comes with a detailed invoice. You’ll receive a digital copy via WhatsApp or email, and a printed invoice will also be inside the package.

For Bulk Orders WhatsApp us

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